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About Perform & Scale

We know trade businesses because we've spent years working alongside them

Perform & Scale was started by Ryan O'Connor, who spent his career as a civil engineer on developments, working shoulder to shoulder with the trades we now help: joiners, plumbers, electricians and roofers. That's where this started.

Founder-led, based in Scotland

Who's behind your marketing

You should know who's in your corner

Look at most agency websites and you'll spot the same thing every time: generic promises, stock photos, and no real sense of who's actually doing the work. We wanted to do the opposite. Perform & Scale is led by Ryan O'Connor, and when you work with us you know exactly who's in your corner.

Ryan O'Connor of Perform and Scale on site with a Fairfield Flooring client
Where this started

The question that kept coming up

Before this, Ryan spent years as a civil engineer working on developments, bringing joinery, plumbing, electrical and roofing businesses onto projects. Getting to know them, the same thing kept coming up. He'd be chatting to an owner or project manager about a job that might run three weeks, and he'd ask a simple question: what have you got lined up after this?

More often than not, the answer was the same. "We're not sure yet." Three weeks sounds like a while, but it goes fast, and then there's nothing to move onto. That unpredictability, never quite knowing where the next job is coming from, is one of the most stressful problems trade businesses live with.

That's the exact problem Perform & Scale exists to solve: a steady pipeline of booked surveys and jobs, so you have security over your work and the room to grow.

What we measure

We don't care how many leads we generate. We care how many jobs you book.

Plenty of agencies will brag about lead numbers. Leads on their own don't pay your wages, booked jobs do. So we track the whole journey, not just the top of it.

01 LeadsThe volume coming in.
02 Leads to surveysYour booking rate, and we push for a solid one.
03 Surveys to quotesHow many turn into real quotes.
04 Quotes to salesThe jobs actually won.

Our focus is getting jobs into your pipeline, so you have predictability, security, and a business you can actually plan around.

Beyond the marketing

We don't just hand you leads and disappear

When you work with us it doesn't stop at generating enquiries and booking jobs. We consult on the bigger picture, because we want your business to grow. That means looking at your strategy. If you're at full capacity, that's the moment to bring people onto the team and take on more, so you scale up instead of turning work away.

It means sorting your systems too, like building a client a proper data room in Google Drive so their admin, marketing, sales, operations, finances and project content all live in one organised place.

And it's personal. We build relationships that help our clients well beyond marketing, with business and with life. That's the kind of agency we want to be.

Why the name

Perform, then scale

First we make your marketing perform: real enquiries, real booked jobs, a system that pays for itself. Then we help you scale: more leads, more capacity, a business that grows on demand instead of luck. That's the whole idea, and it's in our name.

Let's build your system

Book a free Growth Strategy Session and we'll show you how a predictable lead system would work for your trade business.

Book a Growth Strategy Session